STANDARD TERMS AND CONDITIONS
"Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitledto a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss ordamage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
"WARRANTY :- PERIODS and EXCLUSIONS:- Stormcovers Australia Pty Ltd excludes to the full extent to which it is entitled to do so by law and any or all implied conditions and warranties together with liability for any loss ordamage directly or indirectly by the purchaser including special indirect consequential damage or loss of anticipated income. This warranty is not valid outside Australia.
We offer you 7 days to inspect the goods that you have purchased according to our Standard Trading Terms, some items have specific warranty, terms and returns policies these are detailed on the individual product page and can always be viewed before purchasing. Day 1 commences on delivery day.
Our standard warranty on all products is 1 Year unless otherwise stated on the product description.
It is important to understand that each cover / product that we supply has a limited lifespan which depends on the type of fabric cover purchased or the weather conditions it is exposed to.
Warranty periods, Estimated Lifespans and Recommended Usage Information is detailed in the product information or description or your invoice. The lifespan of each product depends on weather conditions and as we cannot predict the weather in advance and its severity we are not liable to any consequential damage to the covers that we supply because of unforeseen weather, this can includes high UV conditions, high humidity, high rainfall,cyclones etc. Our estimated lifespan should not be relied and is indicative only. * Where a lifespan is estimated at 12 months then the warranty is pro-rated during this period for the 12 months. The workmanship in Coverworld products are guaranteed to be free of defects at the time of manufacturer and should you notice a manufacturing defect within the first 12 months of ownership you will be entitled to a repair or replacement at our discretion pro-rated for the usage that you have had. Freight costs to and from our manufacturing / warehouse faulty are payable by the customer. It is your responsibility to track or insure your returned goods to ensure they are received by us. All covers should be properly installed and utilised and used for the purpose they are recommended / intended,for example if you use an indoor cover for outside applications you are not utilising the cover correctly and will not be able to make any claim under the warranty for its performance. If you are unsure if the cover / product that you have purchased will provide the lifespan, protection of coverage that you require then we recommend that you contact us by email to info @ coverworld.com.au detailing your specific usage requirements, your invoice number and the location that the product will be used. We will respond to you within 5 working days.
At Stormcovers Australia we offer an extensive range of covers to suit the majority of storage or cover requirements; in many instances the price is reflective of the cover fabric quality. It is normally the case that if you purchase done the more expensive covers we sell then you will normally get the longest lifespan. Normal wear and tear is not covered under warranty and the look of the covers will change over time, all covers will change their overall appearance due to weather exposure and usage. You should read any specific usage instructions supplied with your cover / product, no liability accepted for not following instructions or packaging details. If you are unsure ofhow to use your cover please contact us prior to initial installation by calling 07 5493 1400 or email to info @ coverworld.com.au. We also recommend following out regular fabric / cover maintenance with the specialist cleaners and fabric treatments that we offer.
As well as our standard Warranty the individual product you are purchasing may have its own specific warranty conditions which you should check before purchasing.
READ OUR RETURNS POLICY HERE